Consumer Solutions Manager, Germany

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

What is it all about?

As Consumer Solutions Manager, Germany, you will apply your product and project management expertise to drive growth in consumer cards and value-added services. By aligning product initiatives with client needs and market trends, you will help drive adoption of new Visa products and maintain Visa’s leadership in payment solutions. Additionally, you will tailor compelling consumer product propositions to client’s needs, and use subject matter expertise to help account executives win new business. This includes working with Account Executives on account planning, as well as on specific sales opportunities.

We are looking for a dynamic and proactive professional with excellent Power Point skills. This role requires consultative client engagement and relationship-building skills to uncover client strategies, priorities, and needs. Success in this role also depends on your ability to develop and deliver compelling presentations tailored to both internal and external stakeholders.

The right candidate must possess a good understanding of payment systems, core products, and digital payment solutions. The candidate can define and articulate the market’s product requirements. The role will engage closely with account executives, clients and various local and regional teams, in order to support adoption of Visa solutions in the German market.

The role is based in Frankfurt and will require occasional travel (domestic and abroad).

What we expect of you, day by day:

• Tailor Visa product and solutions to client’s needs. This includes developing compelling presentations tailored to internal and external stakeholders, effectively communicating strategic initiatives and product value

• Lead product-related projects and client workshops, ensuring tailored solutions that address client challenges and market opportunities

• Support and actively contribute to the development of effective win strategies for Requests for Proposal (RFPs)

• Managing the product sales planning process, based on identifying opportunities for value creation and sales of Visa products with the understanding of client’s challenges and goals

• Partner with Sales team to develop and execute account strategies, objectives and plans to increase revenue and market share

• Track competition activity and continually be focused on ensuring that Visa’s products and solutions deployed in the market meet all relevant stakeholders’ payment needs

• Identify strategic opportunities for Visa capabilities through a strong understanding of various customer segment business needs, leveraging Visa solutions across multiple platforms

• Contribution to building the awareness of Visa innovative and new solutions approach among clients during dedicated cross-products meetings

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

What we're after...

• Experience in cards and banking industry

• Consulting background is preferred

• MUST be fluent in written and spoken English and German

• Excellent ability to craft and deliver compelling, visually engaging presentations that effectively communicate complex ideas to both internal stakeholders and external audiences.

• Strong understanding of consumer debit and credit products as well as affluent segment needs

• Proven experience with product topics, sales support, project management, card operations and ability to translate client needs into product/solution requirements.

• Strong analytical thinking and ability to use quantitative insights to support data-informed decision-making. Understanding of payment technologies related to eCommerce, Tokenization, EMV, NFC, etc.

• Strong team orientation, collaboration and communication skills with the ability to effectively work cross functionally in a matrixed organization and dynamic environment

• Demonstrates energy and positive response when tackling challenging problems and views complicated tasks as engaging or motivating, and positive under pressure

• Demonstrates good organizational skills and contributes to managing projects involving multiple stakeholders.

• Strong communication skills, both written and verbal

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.