Service Sales Account Manager - DACH (m/f/d) (Frankfurt)

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Microsystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Shape the Future with Us!

At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.

Learn about the Danaher Business Syste m which makes everything possible.

The Service Sales Account Manager, DACH (f/m/d) drives revenue growth, margin, and Contract Retention Rate in an assigned territory. The SAM manages Key Accounts, builds relationships with decision makers, and presents tailored solutions through value selling across all LMS applications and markets. The role includes quarterly business reviews with Key Accounts alongside the equipment sales team, support for Inside Service Sales clients in research and Medical, and leading Daily and Visual Management with the Service Sales team to reach growth targets

This position reports to the Recurring Revenue Manager EMEA and is part of the Inside Sales Team EMEA working remotely to cover the DACH region . 

In this role, you will have the opportunity to:

• Build action plans and value propositions to grow Key Accounts and customer relationships and set up new go-to-market collaborations with Channel Partners and Regional Service providers.
• Support Service Sales tenders and POS solutions and set up framework agreements with major clients together with the LMS finance and legal teams.
• Achieve team and individual Order and Sales quotas and other KPIs and keep service agreements and quotes accurate and up to date in SAP and SFDC.
• Drive commercial excellence in the region through funnel management, forecasting and the annual Growth Room, working with Sales Leaders and Account Managers to grow Service Value at Time of Sale and owning contract growth for the major Key Accounts.

The essential requirements of the job include:

• A degree in Life Sciences, Engineering, Medical or equivalent, plus 3-4 years of commercial experience in service solution sales in a comparable industry.
• Strong solution sales negotiation, tender management and key account management skills, including running Quarterly Business Reviews (QBRs).
• A self-starter who takes ownership and engages confidently with key stakeholders on the customer side.
• Proficient at reviewing, editing and discussing legal terms and conditions.
• Skilled in SAP, SFDC and MS tools.
• Fluent written and spoken German and English are mandatory

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel – up to 75% travel, overnight, within territory
• Must have a valid driver's license and an acceptable Motor Vehicle Record (MVR).

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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