Key Account Manager

About us

Established in 1950, Club Med is the pioneer of premium all-inclusive holidays. We have been continuously innovating over the last 75 years and now offer close to 70 ski and sun resorts across Europe, Asia, Africa, America and the Caribbean as well as a ‘Club Med 2’ cruise . Club Med offers a new way of experiencing holidays in its upscale friendly and multicultural resorts .

Our success comes from the strong commitment to exceed customers’ expectations and deliver an unforgettable experience .

About our Business Unit

Our management model separates Resorts from Markets. In this position, you will belong to the EMEA Markets, which handles sales in Europe, Africa, and France in over twelve countries.

Job overview:

As a Key Account Manager, you will develop Indirect business within some key regions of Germany , in line with the Club Med strategy .

You will report to the Managing director of Club Med Germany and will be part of the indirect team.

Main missions:

• Build strong relationships and develop the business with existing key accounts, develop our image as a reliable and upmarket Tour Operator
• Develop and drive the business, in line with the key sales priorities and the upmarket strategy
• Ensure professional administration and organization
• Identify new areas of business and opportunities to increase the sales of Club Med holidays
• Accountable for the effective management e-distribution within his/her region

Skills and competencies :

Education level

You have a bachelor's or master's degree in management, marketing, or related topics.

Experience

• Experience in B2B in the t ourism or hospitality industry

• Proven success in developing partnerships with relevant partners and brands within the tourism industry

• Established and strong network within Hesse, North Rhine-Westphalia , Hamburg regions

• Familiar with local industry commission rates, commercial agreements, and systems

• Knowledge of Club Med range of services and products, B2B and B2C sales conditions

Technical skills

• Proficient in Microsoft Applications inc. Excel, Word, PowerPoint, Google Docs

• Proficient with online systems and booking tools.

• Willingness to learn additional internal systems such as Salesforce and the Club Med booking engine.

Soft skills

• Entrepreneurial mindset, open to challenges, self-confident with great communication skills.

• Strong team spirit

L anguages

• You speak German fluently and have a very good level of English

• French is a plus

Why you should join us :

At Club Med we have 5 values: kindness, multiculturalism, responsibility, freedom and pioneering spirit . Like G.O.'s and G.E.'s around the world, we also share what we call the Club Med spirit: being professional and festive, a unique state of mind and a lifestyle that unites all our team members.

Benefits:

-30 days of vacation

-Up to 3 weeks of Club Med vacations at a reduced price per year under Club Med’s policy – after 1 year of seniority

-Up to 50 EUR Transportation coverage

-Travel Industry Card for free

-Monthly mail voucher

-Support of pension payments

-Flexible working policy with the possibility to work 2 days a week from home + 1 week remotely every 3 months