SunExpress Holidays Product Lead (m/f/d)

SunExpress Holidays Product Lead (m/f/d)

This is a key position in a newly established team and business vertical, that blends commercial acumen with technical expertise.

As SunExpress Holidays’ Product Lead you will play a central role in creating digital solutions for the customer journey, define strategy and product objectives for the responsible area and deliver personalised and dynamic user experiences together with a cross-functional team.

Facts

• Location

  Frankfurt / Main

• Employment level

  Direct entry

• Function

  Product Management

• Working time

  Full time

• Develop a deep understanding of the "why" behind customer needs within the holiday segment, crafting a clear product strategy and defining objectives for both the immediate area and beyond.
• Lead the creation of digital solutions that enhance the customer journey

• Focus on delivering innovative and dynamic user experiences with the support of a cross-functional team.
• Partner closely with commercial teams, developers, and stakeholders to define the product roadmap, and ensure alignment with broader business objectives.
• Manage product backlogs, write detailed user stories and acceptance criteria, and ensure that all teams have a clear understanding of product requirements.
• Be deeply data-obsessed, using analytics, A/B testing, user feedback, market research, and competitor analysis to guide product decisions and improve user engagement.
• Define key performance indicators (KPIs), monitor product performance, and use insights to optimize features and drive improvements.
• Stay on top of emerging technologies and trends within the travel and e-commerce sectors.

Free parking, Flight privileges, Canteen (subsidized by employer), Jobticket / Subsidized public transport, Employee events (summer festivals, participation in sports competitions etc), Hybrid working possible

Together to new heights

• Minimum of 3-5 years of experience as a Product Owner, Product Manager, or similar role in an e-commerce or digital product environment.
• Strong understanding of Agile methodologies, product development lifecycle, product management, best practices in travel & leisure and/or commercial aviation

• Experience in developing and launching e-commerce websites and applications.
• Ability to think strategically, prioritize competing demands, make data-driven decisions.
• Experience in co-working with UX/UI designers, developers, and data analysts to build and optimize digital products.
• Knowledge of product management methods like product discovery, design thinking and product delivery methods and record of implementing/utilizing them in daily work.
• Excellent verbal and written English skills; German/Turkish is a plus.
• Experience in dynamic packaging systems and integrations with online travel agencies.
• Familiar with travel industry standards and technologies, such as GDS, PNR, or distribution channels.
• Familiar with travel API frameworks and platforms (e.g., Amadeus, Sabre, Travelport).

About SunExpress

Established in 1989 as a joint venture of Turkish Airlines and Lufthansa, SunExpress acts as a tourism ambassador between Türkiye and Europe with over 30 years of experience and leisure airline expertise. SunExpress flies to more than 175 routes to 30 countries and carries more than 11 million passengers every year. With its headquarters in Antalya and Frankfurt and bases in Izmir and Ankara, SunExpress has more than 4000 employees and a fleet of 66 aircraft. SunExpress was named the 'Best Leisure Airline in Europe' in the 2023 and 2024 global survey by Skytrax. As one of the leading providers of holiday flights, SunExpress as an equal opportunity employer welcomes all applicants regardless of individual differences. We believe that diversity is our greatest strength. All decisions about our current and potential talent are based solely on criteria that have nothing to do with an applicant's personal characteristics, which are irrelevant to job performance. At SunExpress, we focus only on competence, expertise, skills and experience.