Workplace Coordinator m/f/d

Why We Work at Dun & Bradstreet

Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers .

About the role

To provide first class visitor and customer experience to Dun & Bradstreet Frankfurt. Working within the Workplace team, this role will be a diverse and busy role focusing on delivering an outstanding, safe and compliant office environment for team members, customers and visitors to enjoy. Excellent communication and administration skills are a must with concise organization skills.

This role is pivotal in the smooth operation of the Dun & Bradstreet office, giving our team members, visitors and customers with their first and lasting impression, having great local knowledge this role will be responsible for promoting a positive office experience.

Responsibilities:

• Office workplace representative & customer point of contact
• Reception Services – meet and greet as you will be welcoming guests and visitors, provide support manage their enquiries in a professional and courteous manner.
• Site Safety and Security – championing site rules and being the first point of contact for all safety and security enquiries (access badge control & health & safety matters), inductions, access card, key deployment, carpark and maintaining appropriate records.
• Facilities Administration – Supplier contracts, procurement process and invoicing, assisting in organising the facilities elements of any office events and other administration relating to facilities matters.
• Office communication - ensure that clear communication is provided to the site and leadership team in workplace matters.
• Office maintenance - managing preventive and reactive requests and complete and coordinate any cleaning requests through our provider.
• Coordinating catering, incoming & outgoing mail, any other 3rd party office services, stock control as required
• Supervise and coordinate maintenance and cleaning works, contractors and landlord.
• Managing and prioritising tasks and queries as part of the day-to-day role, putting in place best practices in workplace management.
• Support the Senior workplace Manager by bringing innovation and good operation standards
• Sustainability: Understand ESG company objectives, ISO Standards and ensure record keeping of data collection and records, support the organizing local environmental events and initiatives at office.

What we're looking for:

• Experience in a similar environment
• Understanding of Health & Safety Regulations and First Aid, Fire warden qualification preferred.
• Champion of our office Environment best practices
• Excellent customer service, planning and organisational skills
• Strong interpersonal skills with the ability to interact and communicate effectively
• Energetic, approachable, and representative of D&B, ensuring our customers and visitors feel welcome
• Excellent PC and administration skills – with a sound knowledge of word and excel
• Good level of written and verbal communication skills in English and local language
• Ability to always adhere and put in place site rules and regulations.

All Dun & Bradstreet job postings can be found at and . Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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