Operations Associate

Job Title: Operations Associate

Corporate Title: Officer

Location: Frankfurt

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Role Description:

This job is responsible for analysing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

The Frankfurt Operations team collaborates closely with counterparts locally, in the UK and in India. With an outstanding team spirit, we work together to minimise risks, ensure seamless processes, and strive for operational excellence.

Our commitment to efficiency, innovation and continuous improvement enables us to deliver exceptional results. Through strong communication and teamwork, we create a dynamic and resilient operational environment that supports the overall success of our organization.

Responsibilities:

• Assists with coordination of implementation for products, services, and operational solutions
• Supports the design, documentation, implementation, and monitoring of new products and services
• Provides guidance regarding procedural, technical, and operational changes
• Expands business products knowledge within operations environment
• Builds network by developing relationships with partners and teammates
• Inspects data to identify issues and trends
• Collects and interprets data to validate operational processes
• Handling of account openings, closures, changes of ownerships, incorporations, from a Legal and AML perspective
• Working jointly with local Compliance and Implementation teams
• Maintenance of account files and signature mandates
• Handling of seizure orders, maintenance, and controls of pledged accounts
• Remaining Payment functions including cheque processing

What we are looking for:

• Business knowledge in German banking business preferable
• Prior experience with corporate client account openings/maintenance and related regulatory requirements desired
• Local AML regulation knowledge preferred.
• Advanced English language skills for business communication, familiar with the use of electronic documentation and standard office systems
• Presentation and Reporting skills

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender/sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, membership of the Traveller community, age, sexual orientation, pregnancy or maternity, civil status, socio-economic background, responsibility for dependants, family status or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.