Key Account (Alliance) Director

Your new employer is the world’s largest commercial real estate services and investment firm. Operating in over 100 countries with more than 100,000 employees, the company provides services such as property management, leasing, valuation, capital markets, and workplace strategy, and serves a wide range of clients, including investors, corporations, and governments. Known for its global reach and industry leadership, it is consistently ranked among Fortune’s Most Admired Companies.

As Alliance Director, you will provide strategic leadership and executive oversight for a high-value client account. This role is instrumental in shaping long-term partnerships, driving enterprise-level outcomes, and aligning integrated service delivery with client business objectives. As part of the Operations Management function, you will influence cross-functional performance and ensure alignment with the company‘s broader organizational strategy

Tasks

• Provide executive leadership to a multidisciplinary team, ensuring alignment with strategic goals and fostering a high-performance culture
• Oversee talent strategy, including recruitment, development, succession planning, and performance management to build a resilient and future-ready team
• Develop and execute client-centric business strategies that unlock new revenue streams and deepen long-term partnerships
• Serve as a trusted advisor to senior client stakeholders, ensuring high levels of satisfaction and strategic alignment
• Lead the negotiation and execution of complex contracts, leveraging internal expertise to deliver value-driven solutions
• Deliver strategic account plans and growth roadmaps, utilizing marketing and business intelligence to meet and exceed client expectations
• Conduct regular executive-level reviews with client leadership to assess performance, priorities anticipate needs, and co-create future strategies
• Monitor industry trends and market dynamics to proactively adjust business strategies and maintain competitive advantage
• Analyze account performance and operational data to identify opportunities for transformation, continuous improvement, and achieve revenue and profitability targets
• Influence internal and external stakeholders to align on strategic initiatives, resolve complex challenges, and deliver shared success

Requirements

• Bachelor’s degree preferred, with 8–12 years of progressive leadership experience; equivalent experience and education will be considered
• Demonstrated expertise in talent leadership, including coaching, development, and retention of high-performing teams
• Proven ability to communicate complex, sensitive information with clarity and impact at the executive level
• Ability to drive results across multiple departments and influence enterprise-wide outcomes
• Advanced proficiency in Microsoft Office tools and enterprise platforms
• Fluent in both English and German
• Exceptional organizational capabilities and a strategic, data-informed mindset