Senior Transition Manager - TRANCOE - Germany
Job DescriptionPosition - TRANSITION MANAGERLocation - Germany (Anywhere - German language proficiency is required. )NOTE: Globally mobile for up to 60% - 80% of the time with an Infosys office location in EMEA.Position OverviewResponsible for managing all aspects of the start up of large engagements (Transition period), with a primary focus on outsourcing using a global delivery model. Engaging with the account team during the pursuit process to deliver the end to end transition solution for the client; taking control, and leading, the due diligence exercise to reduce risk and uncertainty within Infosys’ offering to the client.Responsibilities:Be the single point of accountability for transition activitiesPlan, lead and manage the transition portion of outsourcing engagements while ensuring engagement profitability, customer satisfaction and effective staff utilizationArchitect transition solutions including the development of cost estimates, staffing requirements, work plans and RFP responsesConduct workshops to help prospects define requirements and build a business case for outsourcingProvide leadership to cross-functional and cross-cultural engagement team membersPerform all aspects of transition program management including plan development, resource planning and allocation, tracking and improvement planning.Lead the creation and execution of due diligence plans for new engagementsDevelop and use frameworks, tools and templates to support transition activities and improve engagement predictabilityEnsure the engagement team meets service level commitments upon completion of transitionProvide effective turnover to the engagement manager prior to the end of transitionRequirements:Extensive experience in sales, solution development and delivery experience with large Systems Integrator/ Consulting Company (someone who was responsible for delivering what they designed and sold)Experience using a global delivery model to support customer requirements in application development and maintenance, infrastructure services, BPO services, testing services, and/or engineering services in large deals (>50 Mn USD)Experience in pursuing and managing deal consultant led engagements (ISG, Everest, KPMG, etc.)Ability to develop/maintain positive client relationships and monitor client satisfactionDemonstrated success in a matrix management environmentCompetencies:Proven abilities in the areas of transition management with regards to complex programs, developing effective customer relationships and developing/delivering presentations that get resultsExpert ability to successfully manage large, complex transitions across all phases from inception to implementation in a cross-functional environmentAbility to manage both engagements and projectsDeep understanding of IT outsourcing sourcing/delivery modelsAbility to present and explain technical information in a way that establishes rapport, persuades others, and gains understandingStrong teamwork and interpersonal skills at all management levelsAbout UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.Work LocationFrankfurtCountryGermanyState / Region / ProvinceHessenCompanyITL Germany Interest GroupInfosys Limited Job RoleDeal Solution ManagerRole Designation descriptionSenior Deal Solution ManagerAuto req ID: 152142BR
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