Senior Solution Engineer

Our client provides dynamic IT automation solutions that transform business IT environments, helping organizations move from simple IT task automation to sophisticated, real-time business service automation. Their software is modern, secure, and enables enterprises to orchestrate workloads and data across technology ecosystems. The company serves a broad range of industries, including financial services, manufacturing, healthcare, travel, transportation, energy, and technology.

Our client is seeking a Senior Solution Engineer to play a key role in the rapidly growing IT automation market. In this role, you will partner closely with Sales and customers to drive complex pre-sales engagements, demonstrating the value of the client’s solutions and leading successful technical evaluations.

You will act as a trusted technical advisor, working with enterprise customers to solve real-world automation challenges through tailored solution design, technical expertise, and strategic guidance. Responsibilities include leading Proof of Concepts, guiding customers through evaluation and implementation approaches, and ensuring alignment between business needs and the client’s capabilities. You will also help shape technical strategy within sales engagements and influence how the client’s solutions are positioned in the market.

This position is based out of the Frankfurt, Germany office and reports to the EMEA/APAC Director of Solution Engineering. The role can be hybrid – 3 days per week onsite, 2 days per week remote – for Frankfurt-based candidates, or fully remote within the EU, with quarterly travel to Frankfurt required.

Requirements

• Pre-Sales Technical Leadership: Lead and support complex pre-sales engagements, including Proof of Concepts and technical evaluations, by demonstrating the value of the client’s solutions and aligning them to customer requirements.
• Customer Engagement & Advisory: Act as a trusted technical advisor to customers and prospects, building strong relationships and guiding them through solution design, implementation strategies, and best practices.
• Solution Design & Development: Design and deliver tailored automation solutions that address customer challenges, contributing reusable assets and accelerators to enhance future pre-sales engagements.
• Product & Innovation Contribution: Collaborate with product and engineering teams to provide field feedback, influence product direction, and contribute ideas for new features, enhancements, and use cases.
• Technical Expertise & Problem Solving: Apply deep technical knowledge to troubleshoot issues, resolve complex challenges, and ensure successful deployment and adoption of solutions.
• Cross-Functional Collaboration: Partner closely with Sales, Product, and Support teams to ensure alignment on customer needs, solution positioning, and successful delivery across the customer lifecycle.
• Content Creation & Enablement: Develop and maintain high-quality technical documentation, white papers, demos, and training materials to support internal teams and external stakeholders.
  

What You Will Bring to the Team:

• Experience: 5+ years of experience supporting enterprise sales cycles in Solution Engineering, Pre-Sales, or a similar customer-facing technical role within enterprise software environments.
• Technical Expertise: Strong background in enterprise IT infrastructure, including Linux/UNIX and Windows environments, with hands-on experience in cloud platforms such as AWS, Microsoft Azure, or Google Cloud. Proficiency in scripting/programming languages (e.g., Python, Shell, SQL) and a solid understanding of automation, integration, and system architecture concepts. Experience in z/OS environments (including JCL, SMPE, dataset structures) is a plus.
• Pre-Sales & Customer Engagement: Proven ability to support complex enterprise sales cycles through technical discovery, solution design, and delivery of compelling demonstrations and Proof of Concepts. Able to engage both technical and non-technical stakeholders, translate complex concepts into business value, and influence decisions throughout the sales cycle.
• Problem Solving & Analytical Thinking: Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues in dynamic environments.
• Communication & Collaboration: Excellent verbal and written communication skills in both German and English, with the ability to work cross-functionally and influence outcomes across teams.
• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field – or equivalent practical experience.

Benefits

Nice to Have:

• Experience with containerization and orchestration technologies (e.g., Kubernetes, OpenShift)
• Familiarity with REST APIs, XML, JSON, and modern integration frameworks
• Knowledge of workload automation tools (e.g., Control-M, TWS, Autosys, ESP, CA7)
• Experience with version control systems such as Git
• Familiarity with web application servers (e.g., Tomcat)