Praktikant AI & Customer Journey Innovation - Tribe Home (w/m/d)

This position is at ING

The selection process will be fully managed by ING.

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AI, prompting and digital innovations are exactly your thing? You want to experience how ideas become concrete solutions? And you are technically curious, always want to try new things and are looking for an environment where you can finally apply your theoretical knowledge from your studies? Perfect - then you have the ideal prerequisites to join us as an intern. Apply now! **Your Responsibilities** * Are you passionate about AI and know that artificial intelligence without prompts is like a library without books? Great! We are looking for you as an intern for our team to build and maintain our prompt library in SharePoint. * Your daily business will be the establishment and further development of our AI guild. Together with your team, you will collect and structure use cases and prompts, design formats such as AI lunches, and promote knowledge exchange around AI in the bank. * Your motto: What is good can always be better. That's why you actively support the analysis and optimization of end-to-end processes along the customer journey. * To ensure everyone is on the same page, you help define technical requirements (e.g., user stories) and describe what our digital solutions and AI applications should be able to do. * And of course, you are also involved in the implementation, testing, and quality assurance. Here you check whether new processes and features work and provide feedback for improvements. * In all of this, you will work with various departments of the bank (e.g., Business, Tech, Risk) and support the creation of presentations and other initiatives. **Your Profile** * Enrolled in a Bachelor's / Master's degree in (Business) Informatics or similar, or in a gap year between Bachelor's and Master's studies * Strong interest in AI, prompting, data-driven issues, process optimization, customer experience, and digital products in the banking environment * Ideally, initial experience in using SharePoint * High willingness to learn and initiative, especially in dealing with AI topics * Analytical thinking and an independent, structured way of working * Solution-oriented mindset and enjoyment of new topics and technologies * Desire to help shape the world of tomorrow * German and English written and spoken * **Available immediately (please specify the exact period including start date in your cover letter)** **Look forward to numerous benefits** * Attractive compensation, free Deutschlandticket, 30 days of vacation, company restaurant * Collaboration at eye level in a

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