Customer Engineer - Telecommunications

Are you ready to shape the future of next-generation telecom networks through software-driven innovation?

Join a pioneering network technology provider transforming how service providers build and operate their infrastructure through disaggregated routing software. Focused on enabling telecom operators to reduce costs, increase flexibility, and accelerate automation, the organization delivers high-performance solutions for broadband network gateways (BNG), carrier-grade NAT, peering, multiservice edge routing, and data center interconnect. By decoupling network software from proprietary hardware and supporting open, white-box platforms, it empowers operators to design scalable, future-ready networks tailored to their evolving needs, working alongside leading global carriers and industry initiatives to drive the shift toward open and software-defined networking.

Interested in learning more? Apply today to be part of a team redefining the future of telecom infrastructure.

Responsibilities:

• Design and support large scale IP networking and subscriber management solutions
• Lead technical discussions during evaluations, proofs of concept, and deployments
• Troubleshoot complex networking and system level issues in live environments
• Act as the primary technical point of contact for customer engagements
• Collaborate closely with internal engineering and product teams
• Provide clear technical guidance to engineering teams and senior stakeholders
• Feed customer insights back into product improvement and roadmap planning

Skills / Must have:

• Strong experience in service provider or cloud networking environments
• Deep understanding of IP networking and routing protocols including BGP, MPLS, OSPF, IS-IS, and IPv6
• Experience with access and subscriber technologies such as PPPoE, DHCP, RADIUS, and L2TP
• Hands on troubleshooting skills across network, system, and application layers
• Strong communication skills with the ability to explain complex topics clearly
• Customer facing experience in a technical role
• Degree in Computer Science, Engineering, or equivalent professional experience

Benefits:

• Competitive compensation with equity participation
• Exposure to large scale production networks and advanced networking technology
• Flexible working arrangements across Europe or the USA
• High level of autonomy and technical ownership

Salary:

• €100,000