Sales Management Expert (m/f/d) - Germany

Location: Frankfurt am Main

Company: BYD Automotive GmbH

About the role:

As a Sales Management Expert, you will play a pivotal role in driving sales performance and optimizing dealer network operations. You will be responsible for developing and implementing sales strategies, ensuring dealer compliance, and enhancing customer experience to achieve sustainable business growth in the German market.

Key Responsibilities:

• Develop and implement comprehensive dealer commercial policies covering sales processes, service standards, and NPS improvement frameworks.
• Oversee end-to-end dealer incentive programs including rebate calculation, settlement processing, and dispute resolution.
• Lead the collection and analysis of sales/NPS data to identify trends, gaps, and opportunities for network-wide improvement.
• Enhance dealer-facing platforms (e.g. CRM) and develop efficient reporting dashboards.
• Perform business reviews with dealers to assess performance against targets and implement corrective actions.
• Monitor and report on policy compliance across the network, conducting audits as needed.

Your Profile:

• Degree in Business Administration, Automotive Management, Sales, or a related field.
• Several years of experience in automotive sales operations, preferably within an OEM or large dealer group.
• Customer-centric mindset, strong analytical skills, communication skills and project management capability with attention to detail.
• Willing to take frequent business travel nationwide.
• Adaptability to work in a fast-paced and intercultural environment.

We Offer:

• Performance and experience-based competitive remuneration
• Department & company-wide teambuilding events.
• An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create a positive impact by joining a diverse and dynamic team 🌏

BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 600,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Hoofddorp, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.