Working Student - Service Management (IT) (f/m/d)

Frankfurt am Main

Your career at Deutsche Börse Group

Your area of work
As a working student in our Service Management team (f/m/d), you will contribute to the enhancement andmaintenance of internal tools and processes, particularly those based on Microsoft technologies. You will workclosely with account managers and service owners to support contract management, data quality assurance,and tool optimization.

Your responsibilities:

• You support the team in the management of intercompany contracts using dedicated tools
• You perform quality checks and data validation within service management platforms
• You assist in the configuration and continuous improvement of Microsoft Power BI dashboards
• You help document service processes and contribute to ongoing improvement initiatives
• Furthermore, you participate in access and role management tasks using IAM (Identity and AccessManagement) tools

Your profile:

• You are enrolled as a regular student at a state-recognised university for the entire duration of youremployment and have completed at least two semesters in (business) informatics, computer science,mathematics, or a related technical field
• Your initiative, commitment and ability to work independently, accurately and with a clear focus willenable you to integrate quickly into the team
• You also have very good communication and organisational skills
• In addition, you have very good knowledge of MS Office (Word, Excel and Power Point), Power BI(SharePoint and JIRA is a plus)
• Your initiative, commitment and ability to work independently, accurately and with a clear focus willenable you to integrate quickly into the team
• You are fluent in written and spoken English

Start date: 01/09/2026

Why Deutsche Börse Group?

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours

We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.

Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.

Development

We promote individual development by offering internal development programmes, mentoring, further education and training budgets.