Sales Middle Office Officer (f/m/d)

Frankfurt am Main

Your career at Deutsche Börse Group

This position is limited until 30.06.2026.

Your area of work

In your new role, you will participate to support the end to end KYC process with Clearstream’s non account holder clients. You will be directly responsible for helping Middle Officers facilitating KYC cases for a group of non-account holding clients from the public and client document collection, and verification, and working with Relationship Managers and Compliance teams to ensure your cases get completed in a timely manner.

Your responsibilities

• Support Middle Officers pull public sources for client’s statutory and KYC/AML documentation
• Help coordinate contact with client’s directly to collect all non public information
• Liaise with internal teams, from front line RMs to Compliance to facilitate your KYC cases get completed.

Your profile

• Strong organizational and solution orientation skillset and multi-tasking ability
• Strong sense of ownership and responsibility for your work
• Ability to work independently as well as in a team in a diverse and international environment
• Adaptability and ability to thrive in a fast-paced, changing environment
• Experience with SAP systems (ERP, CRM, S4, Fiori), account maintenance and archiving tools is an advantage

Additional information

We have a standard workday of 8 hours, with flexible shift schedules ranging from 8:00 AM to 6:00 PM.

Why Deutsche Börse Group?

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours

We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.

Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.

Development

We promote individual development by offering internal development programmes, mentoring, further education and training budgets.