Business Manager in Payments - Associate (all genders)

Join our Global Finance & Business Management team and help shape the future of payments across EMEA. As part of a dynamic and collaborative environment, you’ll play a key role in driving business strategy, supporting stakeholders, and ensuring robust financial and operational performance. This is an exciting opportunity to make an impact while working with talented professionals in a fast-paced, growth-oriented organization.

As an Associate in the EMEA Payments Business Management Team, you will drive strategy, manage controls, and support financial performance for EEA & Switzerland branches. Your will be a key point of contact for front office and support functions, contributing to business analysis, reporting, and risk management, ensuring compliance and fostering strong relationships across Finance & Business Management teams.

Job responsibilities

• Be a point of contact to the Payments front office and support functions to help achieve business objectives and opportunities
• Assist in communication of the business strategy, performance and priorities
• Proactively and on request provide strategic analyses and reporting to facilitate business progression
• Manage business risk by ensuring an effective control environment
• Ensure the business' compliance with Line of Business and firm-wide objectives and policies
• Build effective relationships and work closely with F&BM colleagues (Planning & Analysis, Controllers, Industry/Product business managers, Office Management)
• Ensure monthly performance reporting and forecasting process, including revenue, balances, volumes, spreads and expense trends are completed
• Support the annual planning process and monthly performance tracking against plan; prepare of periodic and ad hoc business performance presentations / reviews
• Review deal pipeline and work closely with Sales to provide monitoring against targets
• Assess impact of changes in regulations / market events
• Contribute to the EMEA & Global F&BM agenda (priorities, projects, events)

Required qualifications, capabilities, and skills

• Education to degree standard (or equivalent)
• Understanding of Payments products, systems and processes
• Fluent German and English language skills
• Strong organisational and time management skills; flexibility, ability to prioritise requests and multi-task in the face of ever-changing and sometimes conflicting demands
• Enthusiastic, self-motivated and effective under pressure
• Strong analytical and numeric skills, excellent attention to detail
• Strong communication, influencing and relationship building skills; ability to work well individually and partner effectively within a team
• Pro-active and problem solving mindset with ability to identify, clearly present and implement solutions
• A thorough understanding and appreciation of risks and controls
• Disciplined approach to processes and controls with a view to continuous improvement
• Strong knowledge of MS Office tools, especially PowerPoint and Excel

Preferred qualifications, capabilities, and skills

• Education to degree in an Accounting, Finance, Economics or related discipline is preferred

Standort

JPMorgan Chase & Co., Frankfurt