Employee Experience Specialist - HR department

Job Description

Frankfurt or Nuremberg based position.

Our Employee Experience Team serves as the central point of contact for all administrative and operational HR matters throughout the employee lifecycle. Through a strong service mindset, modern processes, and a people-centered approach, we create a positive employee experience and support employees and managers in their day-to-day work.

Our Mission

We make HR simple, efficient, and personal. By delivering reliable service, driving continuous, improvement, and implementing digital solutions, we create a work environment where employees can focus on their growth and success.

Job Description

As an HR Employee Experience Specialist (m/f/d), you will be the first point of contact for your assigned business unit on all operational HR matters, from employment contract creation to reference letter preparation, making an important contribution to effective HR management at GfK & NIQ. As part of a dedicated and international team, you will promote a positive employee experience and support the efficient execution of our HR processes. You can expect a dynamic and challenging role with a wide range of interfaces across an international environment

Missions

• Serve as a knowledgeable contact person for operational HR processes and employee-related matters such as working hours, vacation, maternity leave, parental leave, etc., for employees and managers.
• Proactively and professionally resolve HR support-related issues and support HR Business Partners in their day-to-day activities.
• Maintain employee master data and personnel records, and prepare employment contracts, contract amendments, certificates, and other HR-related documentation.
• Handle general administrative tasks related to hiring, transfers, promotions, and employee terminations.
• Ensure the timely and accurate execution of all HR-related processes and associated administrative requirements.
• Support the implementation and continuous improvement of HR processes within the HRIS Workday and contribute to HR projects.
• ·Act as the interface to the internal Payroll Team for your assigned responsibilities.
• ·Collaborate closely and effectively with HR Business Partners and Payroll Partners. ·
• Support leave and absence management and respond to employee inquiries.
•  Drive the optimization of existing HR processes and tools. In this role, you will report to the HR Employee Experience Cluster Lead DACH, Iberia & Italy.

Your profile

You are a trustworthy and dedicated professional, recognized for your reliable and efficient way of working. You are able to organize your area of responsibility independently and maintain an overview even under time pressure. Your enjoyment of teamwork and working with people completes your profile.

You bring the following professional

qualifications

• 2-5 years of experience in operational HR, ideally within an international service-oriented organization
• Good knowledge of labor law and an understanding of works council co-determination rights; basic knowledge of payroll tax and social security regulations is desirable
• Initial experience working with works councils, as well as basic knowledge of German Works Constitution Act (Betriebsverfassungsrecht), is an advantage
• Open and engaging personality with strong analytical skills, quick comprehension, and a high level of customer/service orientation
• Strong team player with a proactive, structured, and reliable approach to work
• Flexibility, commitment, and excellent organizational skills
• Advanced proficiency in Microsoft Office applications (Excel, Word, Outlook); knowledge of Workday is an advantage
• Excellent German language skills, both written and spoken, as well as good English language skills are required.

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles:

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the