Lead Pega Decisioning Architect

Would you like to join a leading Digital Solution Company and contribute to innovative solutions that are built on a daily basis?

Hybrid work: 1–2 days/week onsite
Languages: Fluent German & English Required

The Lead Pega Decisioning Architect serves as the senior-most strategist and technical authority for Pega Customer Decision Hub (CDH) . This role designs advanced decisioning frameworks, oversees quality delivery, guides client strategy, and ensures alignment between business outcomes and decisioning logic.

Key Responsibilities

Enterprise Decisioning Architecture

• Define omnichannel decisioning architecture across inbound, outbound, paid media, and call center channels
• Architect action hierarchies, NBA strategies, engagement policies, propensity models, and arbitration frameworks
• Design CDH data models, real-time containers, and interaction history patterns

Technical Leadership

• Lead architects and decisioning developers
• Ensure standards, reusable components, and long-term maintainability
• Coach client teams on CDH best practices and governance

Integration & Data Design

• Drive API, event-stream, and batch integration patterns
• Oversee required data ingestion for eligibility, prioritization, arbitration, and AI models

Client Engagement & Strategy

• Conduct solution workshops; map business KPIs to CDH features
• Recommend technical/design options aligned with enterprise architecture and marketing strategy

Required Skills & Experience

• 10+ years in marketing technology/decisioning/CRM platforms
• 5+ years hands-on with Pega CDH
• Strong Java/J2EE and system integration experience
• Proficiency in database design, REST/SOAP, and machine learning concepts
• Strong consulting and executive advisory skills

Preferred / Certifications

• CPDC (Certified Pega Decisioning Consultant)
• PCDS (Pega Certified Data Scientist)
• Experience leading global delivery teams

Personal Attributes

Strategic thinker, strong communicator, mentor, and trusted advisor across business and technical teams.