Lead Critical Facilities Technician (m/d/w) - Data Center

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

We are looking for a highly skilled and experienced Lead Critical Facilities Technician to join our Data Center Operations team in Frankfurt, more precisely our FR9x Data Centre. In this role, you will take ownership of complex maintenance tasks, lead infrastructure projects, and support the team in ensuring the reliability and efficiency of our critical facility systems. You will also act as a deputy to the Data Center Manager and play a key role in vendor coordination, incident response, and continuous improvement of operational procedures.

Responsibilities

Facility & Infrastructure Maintenance

• Perform advanced preventive and corrective maintenance on critical facility systems

• Lead and coordinate infrastructure operations and energy efficiency initiatives

• Monitor and respond to Building Monitoring System (BMS) alarms and recommend procedural improvements

• Inspect and maintain plumbing, fire suppression, and life-safety systems

• Develop project scopes for lifecycle maintenance and infrastructure upgrades

Vendor Management

• Select and manage vendors for outsourced maintenance activities

• Direct vendors on complex tasks and ensure compliance with standards

• Create and submit maintenance scripts and manage work approval processes

• Oversee updates to technical documentation in collaboration with vendors

Site Administration & Incident Support

• Complete complex site logs and support permit issuance (e.g., MOPs)

• Identify and escalate process discrepancies and Single Points of Failure (SPOFs)

• Support the team during critical incidents and assist with Root Cause Analysis (RCA)

• Maintain and update technical documentation

Work Orders & Projects

• Execute complex work requests and circuit installations

• Troubleshoot and maintain office and auxiliary equipment

• Lead infrastructure project activities and perform capacity management reviews

Collaboration & Leadership

• Act as a support team lead and mentor for junior technicians

• Collaborate across departments to resolve complex facility issues

• Plan inventory needs and manage critical spare parts

• Provide guidance on repairs and preventative maintenance

Qualifications

• Completed vocational training as an Electrician, Electronics Technician, Energy Electronics Technician, or Network Technician (m/f/d), or equivalent

• Further qualification as a Technician or Master Craftsman is a plus

• Proven years of professional experience, ideally in a data center environment

• Strong knowledge in building infrastructure maintenance and repair

• Experience in team leadership and workforce planning

• Good command of English; German is a plus

• High level of reliability, independence, and structured working style

• Strong communication skills and a hands-on, service-oriented mindset

What We Offer

• Permanent employment contract

• 30 vacation days per year

• Overtime compensation or time off in lieu

• Company pension scheme and capital-forming benefits

• Subsidies for public transport and lunch

• JobRad (bike leasing program)

• Contribution to gym or sports club membership

• Employee stock purchase program

• Company events and sports activities

• Workwear provided

• A supportive team and a corporate culture that values initiative and collaboration

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.