Principal BPO Sales Lead (f/m/d) DACH

Req ID: 334597

Competitive salary | Germany: Remote + client visits

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA is currently looking for a Principal BPO Sales Lead (f/m/d) DACH  remote (+ client visits) for our growing team in Germany and the wider DACH region.

Job Summary

We are seeking a highly accomplished and strategic Principal BPO Sales Lead (f/m/d) DACH with many years of experience in driving business growth in the Business Process Outsourcing (BPO) industry. The ideal candidate will have a proven track record in consultative selling, client acquisition, relationship management, and strategic account growth across multiple industries and geographies (with focus on DACH). This role requires deep expertise in BPO solutions, sales leadership, and a strong ability to craft client-specific value propositions that drive long-term partnerships.

Key Responsibilities

• Strategic Sales Development:
  Develop and execute high-impact sales strategies to acquire new business and expand existing client portfolios across targeted verticals such as BFSI, Healthcare, Telecom, Retail, and Technology.
• Consultative Selling:
  Identify client pain points and deliver customized BPO solutions, including customer service, finance and accounting, HR outsourcing, and back-office services.
• Client Relationship Management:
  Build and nurture long-term relationships with C-level executives and key stakeholders to ensure customer satisfaction and growth.
• Proposal & Deal Management:
  Lead the end-to-end sales cycle including RFP/RFI response development, pricing, contract negotiations, and deal closure.
• Cross-Functional Collaboration:
  Work closely with delivery, operations, solutioning, and marketing teams to develop competitive offerings and ensure successful transitions.
• Market & Competitor Analysis:
  Continuously monitor market trends, competitor activity, and customer feedback to inform product and go-to-market strategies.
• Sales Metrics & Reporting:
  Track sales KPIs, pipeline activity, and forecast performance regularly to ensure alignment with organizational targets

Qualifications

• Multiple years of progressive experience in BPO sales, with a strong record of multimillion-dollar/Euro deal closures.
• Demonstrated ability to sell across global markets with a strong focus on DACH
• Deep understanding of BPO industry trends, pricing models, and delivery frameworks.
• Strong negotiation, communication, and presentation skills.
• Experience using CRM tools such as Salesforce, HubSpot, or equivalent.
• Business fluent German and English language skills are a must have

Preferred Skills

• Experience managing large, complex sales cycles with Fortune 500 clients.
• Proven ability to lead virtual/global teams for solution development and bid management.
• Strategic thinker with an entrepreneurial mindset.
• Exposure to digital transformation, automation, and AI-based BPO solutions is a plus.

Benefits

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at us.nttdata.com .

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